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KMID : 0926620170220020080
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Korean Journal of Hospital Management
2017 Volume.22 No. 2 p.80 ~ p.86
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An Empirical Analysis of The Relationship between Hospital Employees’ Perception of Organizational Politics, Organizational Effectiveness, and The Moderating Role of Organizational Trust
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Lee Kyung-Hee
Yoon Hye-Jung
You Myoung-Soon
Lee Wang-Jun
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Abstract
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The purpose of this study was to empirically investigate the relationship between hospital employees` perceptions of organizational politics, organizational effectiveness such as job satisfaction, organizational commitment, and turnover intention. We also evaluated the moderating effect of organizational trust on the relationships between POPs and organizational effectiveness. By analyzing 726 employees` data including physicians, nurses, medical technicians, and administrators from one private hospital, POPs was found to have had a highly negative relationship with job satisfaction and organizational commitment while a highly positive relationship with turnover intention. Furthermore, organizational trust moderated the relationship between POPs and job satisfaction, and also POPs and turnover intention, while no moderating effect appeared between POPs and organizational commitment. Within the organization, employees who are in a group with high organizational trust have low job satisfaction and high turnover intention when they have high POPs rather than a group with low organizational trust. Further the implications of these results and future directions of the study have been discussed.
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KEYWORD
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Perceptions of Organizational Politics, Organizational Effectiveness, Organizational Trust, Hospital
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